Contact
Talk to a person.
If it is about an order, include the ID and we can skip a round trip.
Email us directly
[email protected]Write from the email you paid with, so we can find the order. Refund decisions are made within 24 hours.
Before you write
- Orders that look stalled are usually still mid-delivery — include the order ID and we check where it is.
- Delivery questions go to support with your order ID.
- A private profile pauses delivery. Making it public resumes it.